Our unique Premium System Management Agreement puts processes in place to switch your IT focus from a crisis-driven reactive state, to an informed, controlled state.
TigerNET becomes your outsourced IT department helping the business focus on growth rather than trying to support ever changing technology needs. This allows you to access a whole team of expertise rather than an internal IT department that only has exposure to your network infrastructure. Our Premium Maintenance Support Agreements also provides you with remote access support, onsite support, site documentation, data management, business analysis, and special pricing on goods & services.
Investigate
Before quoting or supplying solutions, we review your existing IT infrastructure & plans to understand exactly how we can help. Working with your team, we develop a clear picture of how you do business and use technology.
Itemise
With all the right information, we are able to put together a full plan of your ongoing technology needs. This will include any urgent security and system upgrades needed, as well as an ongoing maintenance plan to ensure your system runs smoothly at all times. We will also provide you with a full 12 month budget, outlining any critical purchases that need to be made, as well as some recommended items that would help your business get that competitive edge.
Implement
As soon as you give the go ahead, we will take the initial and ongoing steps to put the plan in place. For you this means you can focus on your business and leave the IT to us. We understand that you value an IT infrastructure that has maximum ‘uptime’ and availability, a planned pro-active approach that identifies and corrects issues before they stop you or your team.
Want to know more or get one of our team to come and see you about our Agreements? Contact us here...
Project Management
Making ICT (Information & Communication Technology) decisions in relation to your business, can be a daunting task. TigerNET assists businesses in facilitating as a go between in relation to bringing all the technologies, partners, and vendors under one umbrella. This benefits you by having one point of contact for supply, implementation, training, strategic planning, and ongoing support. TigerNET specializes in being able to understand your needs and vision and implement technology that can enhance their business, reducing total cost of ownership.
Total Project Management
• Cabling
• Phone Solutions
• Mobile Solutions
• E-Business Solutions
• Server Rooms including Air-Conditioning
• Server Equipment
• Wired and Wireless Networks
• Software Vendors
• Printing Solutions
• Other Related Equipment
Need some help with a Project from someone who's ready to take full responsibility for getting it done ontime and on-budget? Contact Us Here
Onsite Network Support
Our simple day to day network support means that you can rest assured that your system will be up and running in minimum time. Our technicians are able to respond and react to situations that are "outside" the norm. We've seen literally thousands of problems, issues, bugs and viruses and have fixed them without breaking a sweat. It comes from the IT industry knowledge we hold, which only comes from experience.
We also have the technology and knowledge to pinpoint exactly how to optimise your system to ensure it runs at its peak, provide a full site audit and ongoing site documentation.
Total Business Network Solutions
We have the industry knowledge to provide you with the right solution. We are able to source & supply almost all IT equipment for you needs, including:-
• Central & Branch Servers
• Workstation & Notebook Computers
• Network Infrastructure
• Global & Local Remote(Off-site) Access
• Wireless Networks
• Printers, Scanners, etc
• Operating Systems, Office Products, Anti-Virus Software, etc
• Co-location on-demand application provisioning